We had a company install in floor heating pads then slate tiling on top.
For 5 years we had no problems, worked perfectly. Then suddenly 2 stopped working. This last year the last mat has worked as they all used to.
Now as we investigate the problem it looks like they installed 110V mats onto a 240V circuit. This would, of course, burn them out. Why they would've taken so long we don't understand and we need to confirm the problem.
However, if they have been damaged because They installed the wrong mats onto the wrong voltage circuit we would have to rip up our kitchen, nook and hallway.
If we confirm that the caused the burn out became of incorrect installation can we sue them for the costs to repair them?
Thanks.
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